Culture & Performance Explain the relationship between national culture, organisational culture and organisational performance Evaluate the effectiveness of organisational culture and make recommendations

Change Management & Continuous Improvement Describe the elements of Lewin’s force field analysis model Discuss the reasons people resist organisational change Outline strategies for minimising resistance to change Understand and apply the change management process Identify a connection between change & continuous improvement

Strategic leadership requires the ability to: anticipate & envision maintain flexibility empower others to create strategic change Strategic leadership is: multi-functional work involving working through others consideration of the entire firm rather than just a sub-unit

Leadership approaches in the 21st century focus more on employee care, environmental stewardship, and ethics…leading with purpose It is believed that leadership that builds culture of trust, respect, and ethical practices in a global hospitality context can contribute to better outcomes Increasingly, this new leadership philosophy influences managerial mindsets and behaviours, which subsequently influence their […]

Critical Leadership: Reflecting for your Portfolio